As the prominence of IT to business operations increases, client
organizations seems to have an increasingly higher requirements. To name a few
examples: high availability, constant capacity at the required levels, costs
optimization, flexibility, appropriate support and a short time to market. IT
Service & Performance Management is the field that involves setting up,
managing and improving the IT services provided to internal and external
clients. Spectrum offers a series of training programs and courses in this
field, based on frameworks and standards like Information Technology
Infrastructure Library (ITIL®), ISO/IEC 20000 (Service Quality Management),
Change Management and Application Service Library (ASL®). Our courses are
delivered by Trained Professionals.
For more information mail us at email@example.com / firstname.lastname@example.org
Disclaimer: ITIL® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.